Privacy Policy

Last Updated: July 2026

At OvoServe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our web hosting services and website.

1. Information We Collect

We collect information necessary to provide you with our hosting services, including:

  • Personal Information: Name, email address, billing address, phone number, and payment details when you register for an account.
  • Service Data: IP addresses, server logs, website traffic data, and configuration details related to your hosted services.
  • Cookies & Tracking: We use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provision, manage, and maintain your hosting services (VPS, Dedicated, Shared).
  • To process payments and prevent fraudulent transactions.
  • To communicate with you regarding support tickets, billing updates, and service announcements.
  • To improve our infrastructure and website performance.

3. Data Protection and Security

OvoServe employs industry-standard security measures, including encryption, firewalls, and DDoS protection, to safeguard your data against unauthorized access, alteration, or destruction. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

  • With trusted payment processors to handle billing.
  • To comply with legal obligations, court orders, or law enforcement requests.
  • To enforce our Terms of Service.

5. Your Rights

You have the right to access, update, or delete your personal information by logging into your OvoServe Client Portal. If you wish to terminate your account and remove your data, please contact our support team.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Support Portal at my.ovoserve.com.